Articles on Communication

Guides on email marketing, WhatsApp, newsletters and client communication.

Business WhatsApp chat managed by multiple operators inside a CRM
Communication

CRM with WhatsApp Integration: What It Is and How It Works

What a CRM with built-in WhatsApp is, how a shared business number works for a team and what changes compared to the WhatsApp Business app alone.

5 min read
Multiple agents answering from the same business WhatsApp number
Communication

WhatsApp Multi Agent: One Shared Number for Your Team

How several people can answer from the same business WhatsApp number: chat assignment, internal notes, roles and a shared history inside your CRM.

10 min read
Newsletter editor with drag and drop templates and send analytics
Communication

CRM Newsletters: Send Your First Campaign in an Hour

Send newsletters from your CRM: no export, no separate tool. Authenticate your domain, build a segment, test the email, schedule it and read the results.

16 min read
Integrated team chat in CRM with mentions, files and project linking
Communication

Integrated Team Chat: Stop Using Separate Messaging Apps

Discover why an integrated team chat in your CRM eliminates message fragmentation and improves collaboration by linking conversations to deals and projects.

11 min read
WhatsApp chat integrated into the CRM with automatic AI Agent responses
Communication

Answering Clients on WhatsApp at 3 AM? There's a Better Way

Learn how to integrate WhatsApp into your CRM with an AI Agent that responds 24/7, keeps full history and frees up your time.

10 min read
WhatsApp as an integrated sales channel in CRM with automations
Communication

WhatsApp as a Sales Channel: It's Not Just Customer Support

Customers message you on WhatsApp and Instagram, but support and sales never see the same thread: how a shared multi-operator inbox with CRM fixes it.

12 min read