Resources

Resources, guides and best practices to grow your business

Course sales pipeline of a training company in the CRM, with stages and sales reps
Sales

CRM for Training Companies: Managing Course Sales

How a training company can use a CRM: enquiries from ads and the website, a pipeline per course, quotes from the catalogue, sales reps, commissions, invoices.

11 min read
A small team testing a CRM with their real customer list and a written list of decision criteria
Guides

How to Use a Free CRM Trial to Make a Real Decision

Use a free CRM trial to decide: prepare your real customer list and three processes, test them with your team week by week, then judge on written criteria.

12 min read
A quote with a payment schedule showing a deposit and two dated instalments
Sales

How to Set Up a Quote with Deposit and Instalments

How to set up a quote with a deposit at signature and the balance in dated instalments: percentages, due dates, invoices, and three common project cases.

12 min read
Planning board for a contracting firm showing several sites, assigned crews and job progress
Industries

CRM for Construction and Installation Companies

What a CRM for construction and installation firms must cover: site surveys and quote revisions, job hours and materials, margin at completion, service visits.

10 min read
List of open client jobs showing progress, deadlines and linked tasks
Productivity

Job management software: what it must do

How to choose job management software: the features that actually matter, how to test them during a trial, and the questions to ask in a demo.

10 min read
A single customer record showing contact details, interaction history, the person responsible and the next action
Guides

How to Organize Customer Records in One Place

Bring customer data, interaction history, account owners and next actions into one place: what to gather first, the steps in order, and the mistakes to avoid.

10 min read
A salesperson sending a quote as a PDF in a WhatsApp chat from a phone
Sales

How to Send a Quote on WhatsApp

How to send a quote on WhatsApp: PDF or link, from phone or desktop, what to write with it, and how to handle the reply, the acceptance and the follow up.

13 min read
Leads from a Google Ads campaign arriving in a CRM lead list with their source recorded
Sales

How to Get Google Ads Leads Into Your CRM

Three routes for Google Ads leads: the lead form connected to your CRM, a site form that keeps the campaign source, and calls recorded as contacts.

10 min read
A quote being built from a shared price list, with status and expiry date visible
Sales

Quoting Software: How to Choose the Right One

What quoting software has to do: reusable templates, one price list, statuses and expiry dates, plus how to move across from documents without stopping work.

10 min read